Returns & Exchanges
At PowerBuild, we want you to feel confident in your fit, which is why we offer a 30-day window for returns or exchanges on all unworn apparel. Ensure your items are in their original condition with tags attached to qualify for a full refund or store credit.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.
- 3.Ship Your Package
Drop off your package at any authorized carrier location; be sure to keep your tracking receipt for updates on your shipment's progress.
- 4.Receive Your Refund
After our warehouse team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
